Shipping Policy
Shipping Delivery time Estimates
We ship directly from our US warehouse within 24-48 hours after ordering. Most items are usually delivered within 3-4 days of the time the order was placed. However, during periods of high demand, our shipping times may increase up to 7 days. If your package has not been delivered in 7 days, contact us at support@petinpack.com. Our team will reach back to you within 24 hours.
As for returns, we have a 60-day money-back guarantee for all purchases our purchases may be unhappy with. You can check our Return Policy here, and our Returns FAQs here.
Damages
If your product was delivered damaged, please contact us at support@petinpack.com with a photo of the damaged product so we can send you another for free. We only replace damaged goods within 72 hours of a 'Delivered' status, so please contact us soon.
Date of Last Update: July 19, 2021